Service & Consultation
Service
We provide the following services from a single source: Consultation, planning, production, installation and aftersales service. For optimum customer service, OHRA has 14 sales offices in Europe and a wide network of professional consultants, technicians and installers. After the implementation of your project, we regularly check your level of satisfaction using our customer feedback system. A direct link to our customers and your feedback is our motivation to continuously improve and develop the quality of our products and services.
Your benefit:
- Direct distribution
- National & international
- Made in Germany
- Everything from a single source
- In the market for more than 40 years
Rack inspections according to EN 15635
According to EN 15635:2008, operators must check their storage systems regularly or at specified intervals. A yearly inspection of workplace racking systems by a qualified person or qualified rack inspector is required by the provisions of EN 15635.
We offer rack inspection at fixed prices.
Our rack inspection service includes the visual inspection of cantilever, pallet and vertical racks according to EN 15635 and the inspection of rack clad buildings, and mezzanine floors, or other racking systems provided by OHRA. Normally, the visual inspection of your system can be performed even while they are operational.
Our safety inspection includes:
- Rack inspection according to the European standard 15635 and OHRA factory standards.
- Carried out by trained rack inspectors.
- Final inspection report and inspection sticker.
Please use our request form to describe your rack inspection needs, and we will be happy to provide you with a fixed price quote.
Racking assembly from OHRA
If you need your racking assembled professionally and to the higher possible standards, it makes sense to let us handle it. Our assembly teams are fully certified and authorised to assemble racking and storage technology.
Advantages of using our assembly teams:
- Professional assembly
- Construction, conversion and extension
- Clean, quick and cost-effective execution
- Clean and tidy handover
- All our assembly work is guaranteed
Technical advice from OHRA
Our customers tell us that our sales service gives OHRA a significant competitive advantage. If you need advice about the storage of particular goods, or an expert opinion about the right racking and material handling system you need, you can trust OHRA to give you the very best support in all your racking decisions.
All OHRA salesmen are longstanding employees with several years' experience of dealing with clients storing long goods. They can offer straightforward advice on the handling and storage of long, bulky goods as well as other storage solutions we offer, including static racks, mobile racks or automated solutions.
- Professional, friendly technical advice
- Expertise across all types of racking and storage solutions
- Highly trained sales and servicing teams
